Wednesday, August 27, 2014

No Problem is a Problem

“No Problem” can be a problem. A common reply to “Thank You” is “No Problem.” If you want to provide customer service that sets you apart from the others tell folks You’re Welcome.
No Problem speaks from your point of view. It often tells customers their issue was not a problem and they should not have brought it to your attention.  You’re Welcome acknowledges the customer’s point of view.
Listen to service providers next time when you say Thank You. Judge from your own reactions. 
Congratulations I have now anointed you a You’re Welcome cult member with all the rights & privileges … You’re Welcome!

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