When working with a customer in person, online or via phone give them your undivided attention. Tune out everything else and focus on them. Nothing interrupts what you. You are not doing other things on the computer or making notes about another customer. It is your one and only task for the moment.
Focus completely on the customer. Your customer appreciates the respect. You are giving them the gift of listening unconditionally. You are building trust and loyalty.
Focus completely on the customer. It allows you to help them quicker. You will completely understand what they need and get it right the first time.
Focus completely on your customer. It’s what they deserve.
