Wednesday, September 3, 2014

Slow Down to Speed Up

Slow down to speed up is a key in customer service. How many times have you been in a hurry only to make a mistake and have to go back to fix it? You may have saved a little time initially but you spent more time overall. 
You can work with customers effectively but not efficiently. So take you time with customers. Don’t be in a hurry. Make sure you get it right the first time. Make sure you get it right the way they want it done.

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