Friday, February 13, 2015

Don't Give Them The Finger

Where are the bathrooms? Where should I go? If you’re pointing out directions don’t give them the finger.

If you are the customer trying to follow what someone is pointing to it is easier to see an entire hand. In some cultures using a finger to point is offensive. When someone asks for directions use your entire hand not just a finger - it’s easier to see.

The best thing to do is to walk someone close to the location then point it out. In any case don’t give them just your finger. Your customers deserve the entire hand.